Ordering & Shipping

How long does it take to process my order?

Orders are typically processed within 3–5 business days.

Each piece is carefully prepared with precision and attention to detail to ensure it meets our quality standards.

Do you ship within the United States?

Yes — we proudly ship across the continental U.S. and Puerto Rico.

No matter where you are, your creativity can reach you.

Will I receive tracking information?

Yes. You’ll receive tracking details as soon as your order ships, so you can follow your package every step of the way.

Personalization Options

Do you offer personalization?

Yes—and this is where your piece truly becomes yours

We offer personalization options such as names, dates, and meaningful details to make your creation one of a kind.

For custom requests, please contact us directly so we can bring your vision to life with precision and care

Additional fees may apply depending on the level of personalization.

Do you offer bulk orders for events?

We do. Whether you’re planning a workshop, celebration, or corporate event, we can help create a cohesive and memorable experience for your group.

Support & Peace of Mind

Do you accept returns?

Because each piece is made to order, we do not accept returns. However, your satisfaction matters—if something isn’t right, we’ll make it right.

What if my order arrives damaged?

Please contact us within 48 hours of delivery, and we’ll resolve it quickly and smoothly.

Why Kreativ Freedom?

Because this is more than a kit.

It’s a moment of calm.
A spark of creativity.
A finished piece you’ll be proud to display.

• Crafted with premium materials.
• Cut with precision.
• Curated designs for those who choose to create beautifully.