Ordering & Shipping
How long does it take to process my order?
Orders are typically processed within 3–5 business days.
Each item is made with care and precision to ensure it meets our quality standards.
Do you ship within the United States?
Yes, we proudly ship across the continental U.S. and Puerto Rico.
Your creativity has no limits—no matter where you are.
Will I receive tracking information?
Yes. You’ll receive tracking details as soon as your order ships so you can follow your package every step of the way.
Personalization Options
Do you offer personalization?
Yes—and this is where your piece becomes truly yours
We offer personalization options such as names, dates, or meaningful details to make your creation one of a kind.
For all personalization requests, please contact us directly to inquire so we can bring your vision to life with precision and care
Additional fees may apply depending on the level of personalization.
Do you offer bulk orders for events?
We do. Whether it’s a workshop, party, or corporate event, we can create a cohesive, memorable experience for your group.
Support & Peace of Mind
Do you accept returns?
Because each piece is made to order, we do not accept returns.
However, your satisfaction matters—if something isn’t right, we’ll take care of it.
What if my order arrives damaged?
Contact us within 48 hours of delivery and we’ll make it right quickly and smoothly.
Why Kreativ Freedom?
Because this is more than a kit.
It’s a moment of calm. A spark of creativity. A finished piece that feels proudly yours.
- Made with premium materials.
- Cut with precision.
- Designed for those who choose to create beautifully